788wi Privacy Policy —
How We Protect Your Personal Data

This Privacy Policy is issued by 788wi, the online gaming platform accessible at 788wi.app ("788wi," "we," "us," or "our"). 788wi operates as Pakistan's premier online gaming destination, providing cricket betting, live casino, slot games, jackpot fishing, crash games, and related gaming services to registered players.

For the purposes of this Privacy Policy, 788wi is the data controller in respect of all personal data collected from registered players and website visitors through the 788wi platform and its associated communications channels. The term "Personal Data" in this policy refers to any information that identifies or could reasonably be used to identify a natural person — including names, contact details, financial information, and device identifiers.

This Privacy Policy applies to all personal data collected by 788wi through the following channels and contexts:

• The 788wi website at 788wi.app and all associated pages, including game lobbies, account management pages, and promotional pages;
• The 788wi account registration, 788wi login, and identity verification processes;
• Deposit and withdrawal transactions conducted through JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT;
• Communications between you and 788wi via live chat, email, or any other support channel;
• Marketing communications you have consented to receive from 788wi;
• Cookies, tracking technologies, and analytics tools deployed on the 788wi platform.

This Policy does not apply to third-party websites, services, or platforms that may be linked to or integrated with 788wi. 788wi is not responsible for the privacy practices of third-party game studios, payment processors, or any external websites. Players should review the privacy policies of those third parties independently.

788wi collects the following categories of personal data from players, in accordance with the principle of data minimisation:

788wi does not collect special categories of sensitive personal data (such as health information, biometric data, or political opinions) except where this is strictly required by applicable law and with explicit consent.

788wi collects personal data through the following methods:

• Directly from you: Information you provide during account registration, the 788wi login process, identity verification, payment transactions, support interactions, and promotional opt-ins is collected directly from you as the data subject.
• Automatically: When you visit the 788wi website or use platform features, certain Technical Data is collected automatically through server logs, cookies, and analytics technologies. This includes your IP address, device information, and browsing behaviour on the 788wi platform.
• From third-party payment providers: When you make a deposit or withdrawal via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or USDT, 788wi receives transaction confirmation data including the payment method identifier and transaction amount from the relevant payment provider.
• From identity verification partners: Where 788wi uses third-party KYC verification services to validate player identity documents, the outcome of that verification (pass/fail status and verified identity attributes) is shared with 788wi.

788wi uses the personal data it collects for the following defined purposes only:

1. Account creation and management: To register your 788wi account, authenticate your 788wi login sessions, manage your account settings, and communicate account-related information to you.
2. Service delivery: To provide access to cricket betting markets, live casino games, slot titles, jackpot fishing, crash games, and all other gaming services available on 788wi.
3. Payment processing: To process deposits and withdrawals through your chosen payment method, reconcile transactions, and maintain accurate financial records.
4. Identity verification and fraud prevention: To verify your identity as required by our KYC procedures, detect and prevent fraudulent activity, money laundering, and other prohibited conduct as described in the 788wi Terms & Conditions.
5. Regulatory compliance: To fulfil our legal and regulatory obligations, including record-keeping requirements, reporting obligations, and compliance with any lawful requests from government or law enforcement authorities.
6. Customer support: To respond to your enquiries, process complaints, and provide technical and account assistance through 788wi's live chat and email support channels.
7. Responsible gaming: To monitor gaming behaviour for indicators of problem gambling, enforce deposit limits and self-exclusion requests, and fulfil our responsible gaming obligations.
8. Platform improvement: To analyse aggregated usage data to improve the performance, usability, and content of the 788wi platform.
9. Marketing communications (consent-based only): To send you promotional offers, bonus notifications, and relevant updates about 788wi, but only where you have provided explicit consent to receive such communications. You may withdraw this consent at any time.

788wi processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and 788wi — including account management, game access, and payment processing — is carried out on the basis that it is necessary for the performance of that contract.
• Legal obligation: Processing required to comply with applicable laws — including anti-money laundering regulations, KYC requirements, and regulatory reporting obligations — is carried out to fulfil 788wi's legal obligations.
• Legitimate interests: Processing for fraud detection, platform security, and internal analytics is carried out on the basis of 788wi's legitimate business interests, provided those interests do not override your fundamental data rights.
• Consent: Processing for optional marketing communications is carried out solely on the basis of your freely given, specific, informed, and revocable consent. You may withdraw marketing consent at any time by contacting 788wi support.

788wi does not sell your personal data. We share personal data with third parties only in the following defined circumstances and only to the extent strictly necessary for the relevant purpose:

• Payment service providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT network operators receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are independently responsible for their data handling practices.
• Identity verification providers: Third-party KYC service providers receive identity document data for the purpose of verifying player identity as required under 788wi's anti-fraud and compliance obligations.
• Game content providers: Licensed game studios — including those providing live casino, slot, and other gaming content accessible through 788wi — receive session data necessary to operate the games you play. These studios are bound by data processing agreements with 788wi.
• Technology and infrastructure providers: Cloud hosting providers, cybersecurity services, and technical infrastructure partners may process personal data on 788wi's behalf under strict data processing agreements that prohibit independent use of your data.
• Law enforcement and regulatory authorities: Where required by a court order, legal obligation, or lawful request from a government or regulatory authority, 788wi will disclose personal data as required by applicable law. 788wi will, where legally permissible, notify you of such a request before complying.
• Business transfers: In the event of a merger, acquisition, or sale of 788wi's business or assets, personal data held by 788wi may be transferred to the acquiring entity, subject to the same privacy obligations set out in this Policy.

The 788wi platform uses cookies and similar tracking technologies to operate core platform functions, personalise your experience, and analyse usage patterns. The following categories of cookies are deployed on 788wi:

• Essential cookies: Required for the 788wi platform to function correctly. These include session management cookies that keep you logged in during your 788wi login session, security cookies that protect against cross-site request forgery, and cookies that maintain your account preferences. These cookies cannot be disabled without significantly impairing platform functionality.
• Functional cookies: Remember your language preferences, game lobby layout settings, and other personalisation choices to improve your experience across sessions.
• Analytics cookies: Collect anonymised data about how players navigate and interact with the 788wi platform, including which pages are visited most frequently, how long sessions last, and which game categories attract the most engagement. This data is used in aggregate form to improve the platform and is not associated with individual player identities.
• Marketing cookies (consent-based): Where you have consented, marketing cookies may be used to deliver relevant 788wi promotional content. These cookies are only activated following explicit consent and can be revoked at any time.

You may manage your cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use certain features of the 788wi platform, including the 788wi login function.

788wi implements the following technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction:

• 256-bit SSL/TLS encryption on all data in transit between your device and 788wi's servers;
• AES-256 encryption for all personal data stored at rest on 788wi's servers;
• Password hashing using industry-standard one-way hashing algorithms — 788wi never stores passwords in plain text;
• Two-factor authentication (2FA) available to all registered players to protect their 788wi account from unauthorised login;
• IP monitoring and anomaly detection to flag unusual login patterns and suspicious activity;
• Access controls limiting internal access to personal data on a strict need-to-know basis;
• Regular security audits and penetration testing conducted by independent cybersecurity professionals;
• Incident response procedures in place to detect, contain, and notify affected parties in the event of a data breach.

788wi retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:

Following the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be associated with any individual player. Where data is anonymised rather than deleted, the anonymised data may be retained for statistical and analytical purposes indefinitely.

As a registered player on 788wi, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact 788wi's support team and mark your request as a "Privacy / Data Rights Request."

The 788wi platform is strictly prohibited to individuals under the age of 21. 788wi does not knowingly collect personal data from any individual under 21 years of age. If 788wi becomes aware that it has inadvertently collected personal data from an underage individual, that data will be deleted immediately and the associated account will be permanently closed.

Parents and guardians who become aware that a minor under their care has registered on or attempted to access 788wi should contact 788wi's support team immediately. 788wi will take prompt action to close the account and remove any associated personal data.

788wi reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. When material changes are made to this Policy, 788wi will take reasonable steps to notify registered players, which may include publishing a notice on the 788wi website, sending a notification to your registered email address, or displaying an in-platform notification at your next 788wi login.

The "Last Reviewed" date at the top of this Policy will be updated each time a revision is published. Your continued use of the 788wi platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms, unless you notify 788wi that you do not accept the changes and request account closure.

The current version of this Privacy Policy is always available at 788wi.app/privacy-policy and supersedes all previous versions. Players are encouraged to review this Policy periodically.

If you have any questions, concerns, or complaints about how 788wi handles your personal data — or if you wish to exercise any of the data rights described in Section 11 of this Policy — please contact 788wi through one of the following channels:

• Live Chat: Available 24/7 on the 788wi website. Please state at the start of your chat that you have a privacy-related query so you can be connected to the appropriate team member. Urdu and English supported.
• Email: [email protected] — Please use the subject line "Privacy Request" or "Data Rights Request" for prioritised routing to our data privacy team. Written responses to email privacy requests are provided within 48 business hours.

If you are not satisfied with 788wi's response to a privacy complaint, you may have the right to escalate your complaint to the relevant data protection authority or regulatory body in your jurisdiction. 788wi will cooperate fully with any such investigation.

This Privacy Policy was last reviewed and updated on 1 January 2026. The version at 788wi.app/privacy-policy at any given time is the version currently in force.